Why do you need a Customer Relationship Management System?

The CRM helps you to sell better and more, thanks to personalised and interactive quotes. Revolutionising your way to create offers allows you to amaze the customer just from the first contact.

The best solution for you is therefore a software, a real online platform, which helps you to create simple, personalized quotes that are not boring or full of text and numbers. Your offer is presented through a real emotional mini-site, dedicated to the customer and customized according to their target audience. You can also communicate with your customer through a messaging system: in this way you answer their doubts, add further information, images and videos and direct them to the reservation.

The emotion of the holiday must begin already from the offer.
The result? More reservations and less work for the reception desk.

Discover ReGuest, BeDirect and HotelDoor, the three softwares we offer you.

Main features of the 3 CRMs:

Main features ReGuest BeDirect HotelDoor
Services unrelated to the overnight stay in development
Module for Congress Centers (MICE)
Agencies and tour operators module
Selections / segments module ADVANCED BASIC ADVANCED
Profiled templates by theme and language
Profiling, personal data, contact history
Up-selling
Pre and post stay messages
Integrated messenger for direct interactions between hotel and guest
Real time interface with Booking Engine or Channel Manager
Sales and Customer interactions Statistics
Emotional impact (gallery, virtual tour) Alto Impatto Medio Impatto Medio Impatto
Waiting List Solo promemoria
Proposals with room change and upgrade Come Upsell
Proposals in the absence of availability (override)
Multiple payment methods
Advanced Family Discounts
Customizable layout
Deposit payments and / or pre-payments via gateway
Modifies and cancellations to confirmed bookings (with sending to Booking Engine)
Statistics and advanced conversions
Landing pages creation and customization
Web Marketing tools customization for website
Advanced creation of Audience Segments
Link request form to your website
Link form requests portals visibility in development
Hotspot integrations
PMS integrations
Newsletter with prepared templates Third parties Third parties
Independent purchase of credits for sending newsletters
Reviews management – Guestbook
Custom template messages for quick replies
Messenger on site (assistant concierge) in development
Ease of use MEDIUM MEDIUM EASY
Cost €€€€ €€€ €€
Main features
Offerta servizi
slegati dal
pernottamento
in development
Modulo per
Sale e Centri
Congressi (MICE)
Modulo Agenzie,
tour operator
Modulo
selezioni/segmenti
ADVANCED BASIC ADVANCED
Template profilati
per tema e lingua
Profilazione,
anagrafica,
storico contatti
Up-selling
Messaggi pre
e post stay
Messenger
integrato per
interazioni
dirette tra hotel
e ospite
Interfaccia
real time con
Booking Engine
o Channel Manager
Statistiche
su vendite e
interazioni
con il cliente
Impatto emozionale,
tramite l’uso
di gallery
e tour virtuali
Alto Impatto Medio Impatto Medio Impatto
Waiting List Solo promemoria
Proposte con
cambio camera e
upgrade
Come Upsell
Proposte in
mancanza di
disponibilità
(override)
Gestione multipla
dei metodi
di pagamento
Gestione sconti
avanzata per famiglie
Layout
personalizzabile
Pagamenti caparre
e/o pre-pagamenti
tramite gateway
Modifiche e
cancellazioni a
prenotazioni confermate
(con invio
a booking engine)
Letture statistiche e
conversioni avanzate
Creazione e
personalizzazione
landing pages
Personalizzazione
strumenti
web marketing
per sito web
Creazione avanzata
segmenti di pubblico
Collegamento form
richiesta info sito web
Collegamento form
richieste portali visibilità
in development
Integrations
hotspot
PMS integrations
Software newsletter
con modelli preparati
Third parties Third parties
Acquisto autonomo
crediti invio newsletter
Gestione recensioni
– Guestbook
Messaggi template
personalizzati
per invio rapido risposte
Messenger su sito
(concierge assistente)
in development
Ease of use MEDIUM MEDIUM EASY
Cost €€€€ €€€ €€

Not sure which one to choose?

Contact us!
Contact us!